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Most of the early businesses survived on investor's money alone without ever being profitable, until they weren't reporting profits, people pulled their money out and the business went bankrupt. When the bubble burst, meaning the inflated idea of what a company was worth was replaced with the reality of what it was actually worth, the value of many of these companies dropped dramatically, all in the span of one weekend. Many businesses failed and many people were forced to put their fabulous lives on hold.
There are other "costs" that come to mind stemming from the .com boom. Namely the cost of living going up. Especially in the Bay Area. While these businesses were working hard to look good on paper and raking in dough, they were also hiring some pretty well groomed, highly paid associates. It's like suddenly some jerk was willing to pay double, triple the rent of an SF apartment and your landlord would either evict you or in some cases buy you out of the lease. Some of these lease buy out deals were for thousands of dollars. I would hear of people being paid 10 thousand to move out of their SF loft. Then move to Portland and buy a house! It was like a transfusion happening, driven by people needing to take advantage of these people with money to spend. At one point there was a 1% vacancy rate in SF. People couldn't find a place to live. Living in Oakland, I started to see the same trend. People getting evicted on "legal" grounds, like "my family is moving in". A friend of mine won a settlement when his landlord evicted him only to double the rent on the place. Trying to rent at that time meant showing up to some crappy apartment to compete with 25 other people and pay a "processing" fee in excess of $150! That was just to turn in your application and be rejected! Suckers!
Yeah, internet businesses failed leaving investors with an urge to somehow win their money back and we're still paying inflated rents if you ask me, but what does an internet provider have to do with it? Maybe nothing? Relating Comcast to the .com bubble is admittedly a pretty loose connection. But anyone who uses Comcast, with their inflated, ever increasing rates on packaged channels could get the reference as well. Plus .com is short for commerce, so there's always the literal reference.
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